I can not believe that you board passengers ahead of doing all your checks on the aircraft. Leaving your clients trapped for more than 2 hrs without having to very little information and facts is full bullshit. When you are basically the same as every airline Within this respect, it’s simply just not appropriate to take care of your buyers using this method.
I had been privileged enough for being on board American Airlines Flight #32 (LAX – JFK) on labor day….my spouse and i were being seated individually…we had a Demise while in the spouse and children and were planning to nyc for the funeral…….
Please note, [American Airways does reserve the proper to request delivery data for passengers beneath the age of two many years].
We've been so amazing upset with this sort of mis-remedy and inadequate administration by American Airways and won't ever fly you once again.
I happen to be wanting to make contact with the airline for more than an hour or so with no accomplishment. What exactly are my solutions?
I understand that it may be a while prior to USAIR and American program will be synched. But, there's no reason for your agents to be so disconnected.
I really like AA but you should be sure they assure things such as the amusement and also other points are carefully checked…..specifically for the long haul.
On arrival in Panama with flight AA959 among the two luggages, a Roncato baggage, ( images attached ) worth €189 arrived broken. I quickly went to the suitable Business inside the airport, exactly where the sole comment was they handed me a « examining Report Problems discover », which I enclose herewith. I invested the following day searching for a fresh baggage and trying to get in touch with your places of work by using the telephone figures indicated to the mentioned doc without having, nonetheless, receiving any reply – the cellphone is never answered and the line goes blank soon after a number of minutes of ready, it does not matter which range I dial. I So carry on my journey and on my arrival in Miami airport for my return trip (flight AA2198 on March 24) I all over again endeavor to contact your Business on the airport, but the sole information they might give me was to concern a criticism by means of your site, which I am now accomplishing. Besides the above mentioned, I do have A different – and doubtless extra critical – complaint. At some time of my reservation I paid an extra $88 ($forty four each) for additional consolation seats. To my shock, the seats turned out to get the conventional – no additional – seats.
Luis not simply got us with a flight but update to firstclass. This was a huge handle for us. The flight number was AA2386 just in case I spelled Luis’s past name Improper.
We are actually frequent flyer consumers for more than 30 years, and among the list of sights for us to carry on with your services are classified as the benefits you offer to us and The great service We now have constantly had in numerous journeys with AA. On Jan 29 2015, I referred to as AA en Español to make arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Woman Ana Maria helped me with the many paper operate And that i did pay for all the extra costs with my Town Charge card foe my spouse and myself and Ana Maria told me that I will obtain affirmation on my e mail, and gave me over the mobile phone our two locator data. hop over to here Properly, today After i identified as yet again simply because we didn't get the knowledge on my e-mail, we have been informed to our shock that only my partner experienced reservation and there was nothing on history for myself!
I traveled quite lately on one particular of your respective planes, I've generally been pleased having said that, this working experience still left me Using the concern, “Why should really I exploit this airline?â€. I left L.A. to fly to Phoenix I was returning house after caring for my sister and necessary to get residence right away because my spouse was hurt in the home. Prior to the plane left there have been Pc difficulties and when we landed the ramp wouldn’t open we needed to be “towed †to another gate. “We didn't disembark from the airplane until the final call for my up coming flight. I realize that you'll find difficulties that take place nevertheless the service was not up to benchmarks. At no time did any one say we have been sorry, apart from the pilot said, “Properly I don’t know very well what to convey points take place, I guess sorry would be fantastic.
nonetheless ihave not been privileged to get better seats on British airways Section of my flight.My locator no. is AUOANL.My wife is extremely dissatisfied soon after remaining faithful to American for more than 20 years.
Based on this encounter I can only conclude this observe seems to get business as usual for American Airways, In particular immediately after witnessing signals about not taking away cots from specified locations. How can a company justify having over 50 adults snooze on cots in an airplane terminal? This should be a priority for the Fire Marshals!
I referred to as AA this morning and I used to be notified that they located the car seat in NYC. It will be leaving NYC this afternoon and we be at my dwelling sometime right now or tomorrow.